Work Experience
Munich Reinsurance Company (2000-2021)
Vice President North American Claims; Vice President Group Operations & Claims
-Led Life & Health claims administrative, adjudication/management and client consulting teams.
Selected Contributions:
-Strong, consistent profit saving contributions, top tier client satisfaction and team engagement ratings
-Introduced several innovative data analytic tools for Long-Term Disability, Critical illness and Life.
TD Bank Financial Group (1981-2000)
Vice President & Regional Manager, Associate Vice President, Insurance,
Manager Commercial Marketing, Manager Commercial Credit
-Managed commercial client portfolios and teams, managed credit approvals and regional commercial business marketing, established successful Insurance unit and led/built out retail branch regions
Selected Contributions:
-Created Insurance operations, products, marketing, teams and reinsurance for strong revenue and profits
-Implemented retail branch regions that had strong results and developed branch managers